Dutoit Studio is committed to the protection of your personal information, and we do so in compliance with Australian privacy laws. When you visit our website, we collect, store, use and disclose certain information about your device, your interaction with the site, and information necessary to process your purchases and to provide you with our goods and services. We may also collect, store and disclose additional information if you contact us for customer support. Personal information is held only for as long as the information remains relevant to the purpose for which it was collected.

Purpose for we collect, store, use and disclose your personal information:

Any information we collect, store use and disclose is used to assist in delivering you your online order, relevant consumer information and to notify you of products, services and offers that may be of interest, including targeting advertisements or marketing information. We will not collect, store or disclose personal information for any reason other than the primary reason it was collected for. 

If your personal information is not collected by us, we will not be able to provide you our products, goods or services. 

The types of personal information we collect, store, use and disclose:

Identity and contact details including name, address, date of birth, email and phone contact and account details if you have opted to set up a customer account on our platform, including usernames, passwords, location, purchase history and preference data.

Additional information where you have contacted us or engaged with us within our platforms, social media or other online interactions including comments, emails, live chat, reviews, IP address, URLs, search history and cookie information. 

Payment transactions are processed by a secure third-party processor, in accordance with PCI-DSS requirements, so we will never retain or store payment card details in our systems.

As much as is reasonably possible we will ensure any personal information we collect, store, use or disclose is accurate and will take reasonable steps to update this information. You can contact us at hello@dutoit.studio if you would like the personal information we hold updated or to request the details of the personal information we hold. It may take up to 30 days for us to provide this information to you. Requests may incur a reasonable administrative fee. 

You can opt out from direct marketing at any time by ‘unsubscribing’ using the link at the bottom of any email marketing sent to you by Dutoit Studio or by contacting us at hello@dutoit.studio.